FAQ

AAC Speech Therapy FAQ - Seattle and Online

Answers about AAC therapy, coaching, rates, and insurance.

Currently accepting new clients

Illustration of a child communicating with AAC

What is AAC? Who uses it?

AAC stands for Augmentative & Alternative Communication. It includes tools like speech-generating devices, picture boards, and apps that help children, teens, and young adults communicate more clearly and express themselves.

AAC supports anyone whose spoken language is limited, unclear, or doesn't meet all their needs, including non-speaking or minimally speaking individuals. It can be used full-time or in specific situations, and it's never too early or too late to explore.

A consultation with a qualified professional can help determine the best fit.

Getting Started

How do I know if my child needs AAC?

If your child is minimally speaking, non-speaking, has unclear speech, or struggles to communicate everything they want to express, AAC may be a good fit. AAC can help kids with autism, Gestalt Language Processing, Down syndrome, Cerebral Palsy, and other complex communication needs.

You don't need to know for sure before reaching out. A free 20-minute call is a great starting point to talk through what your child is navigating.

Does my child need an AAC device to start?

No. I help families get a device, learn how to use one they already have, or make the most of a school-provided device.

How long until I see progress with AAC?

AAC is a long-term communication tool, not a quick fix. Some kids show small wins within a few weeks (like exploring the device or using a single word), while bigger milestones (combining words, expressing needs independently) typically take longer.

Progress depends on consistency, the people around the AAC user knowing how to model the device, and a strong therapy plan. That's why caregiver coaching is so important.

Where do you provide therapy services?

In-person: Seattle and surrounding areas (additional travel may apply). Sessions are in your home, or we can meet in the community (e.g., a park). Caregivers are expected to be present for in-home or community sessions.

Online: Virtual sessions anywhere in Washington state.

How long are sessions and how often?

Speech Therapy: 45 to 50 minutes, usually weekly or biweekly, tailored to your child's needs.

Caregiver Coaching: 45 minutes, scheduled as needed, flexible for your family or team.

Choosing the Right Service

What's the difference between speech therapy and AAC coaching?

Therapy is for the child or young adult. Coaching is for the adults and siblings supporting them. Many families do both, because real progress happens when everyone around the AAC user knows how to use the device.

AAC Speech Therapy

Who it's for:
Your child or young adult (ages 2 to 30)
What it includes:
Speech and language evaluation, personalized therapy plan, ongoing 1:1 sessions
Format:
45 to 50-minute sessions, weekly or biweekly
Best for:
Building communication skills in real-life settings: home, school, park, library

AAC Coaching

Who it's for:
Adults and siblings supporting an AAC user (caregivers, family, professionals)
What it includes:
Hands-on guidance with the device, modeling AAC, editing devices, problem-solving
Format:
45-minute virtual sessions, as many or as few as you need
Best for:
Feeling confident using your child's device and embedding AAC into daily life

Can we do both therapy and coaching?

Absolutely, families can do both. This might look like pairing weekly therapy with monthly coaching for the parents, or rotating coaching as new questions come up. We'll figure out what works for your family during your free intro call.

Which service is right for me?

Generally:

  • If your child needs direct support building communication skills, start with therapy.
  • If your child has a device but you want to build your own skills, start with coaching.
  • If you want a workshop for a school staff, clinic, or parent group, that's an AAC training (visit the Services page for details).

Still not sure? Book a free 20-minute call and we'll figure it out together.

Pricing & Insurance

What does each service cost?

Transparent pricing, no hidden fees. Here's exactly what every service costs.

Speech & Language Evaluation & Report $425 1 to 2 hours; may be waived with a recent evaluation
Therapy Session $180 About 45 to 50 minutes, includes parent wrap-up
Parent & Caregiver Coaching $120 Per 45-minute virtual session
AAC Device Funding Evaluation* $300 First hour, $115 per additional 30 minutes
In-Person Travel Fee $10 Per session (may increase with distance)
Trainings Custom Email haley@saytheirway.com for a quote

*Insurance-funded AAC device evaluations can be complex and specific to individual need. You may be able to get an AAC device through school, DDA, or choose to purchase privately. Best discussed during a free 20-minute intro call.

Do you accept insurance?

I'm a private pay provider. This means I am not in-network with any insurance companies. I bill you directly at the time of service. I do not bill your insurance.

Before we start, I provide a Good Faith Estimate so there are no surprises. For therapy and evaluation services, I can also provide a Superbill you can submit to your insurance for potential reimbursement. Say Their Way does not file claims or contact insurance on your behalf.

Tips for navigating insurance reimbursement

Insurance reimbursement can be confusing. It's often helpful to call your insurance before starting therapy with an out-of-network provider.

Useful questions to ask your insurance:

  • Am I eligible for out-of-network reimbursement for speech therapy?
  • What happens if I work with a private pay speech therapist who provides me with a Superbill?
  • How much will my plan cover, and are there any limits on visits?
  • Do I need pre-authorization for therapy sessions or evaluations? Will they cover teletherapy or virtual sessions?
  • Do they require a specific diagnosis code or documentation from the provider?

Still have questions?

Book a free 20-minute call. We'll figure out together whether therapy, coaching, or a training is the right fit. No pressure, no commitment.

Book Your Free Call

Currently accepting new clients

Or email me directly: haley@saytheirway.com